20/11/2019
Staying Safe this Winter: Our Top 5 Tips
The season of giving is upon us. In the coming months, many of us will spend our evenings' carolling, visiting holiday markets, and spending some...
Our process is simple and reassuring, from installation through to our ongoing five-star personal alarm service.
1
Pick the best personal alarm service for you
A Helpline personal care alarm for the elderly guarantees you a more personal service.
If an emergency arises, there will be no need to remember phone numbers or other details - we will already know who is calling and where from - and you can rest assured knowing that the call will be answered within just seconds.
Alarms & Pricing
2
Full installation and explanation of how our panic alarm system works
A member of the Customer Support Team will visit your loved one, give a detailed explanation of the service and install the alarm. (Helpline Team Members all wear Helpline uniform and carry photographic ID).
We will complete the necessary paperwork and ensure that your loved one is happy and competent with the alarm before we leave.
3
Choose from a wrist strap alarm button or a pendant alarm button
No need to remember phone numbers or other details as we will already know who is calling and where from. You can rest assured, knowing that the call will be answered within seconds.
The Emergency Response Centre assesses every situation individually and will call either you, the nearest Key Holder, their Doctor or the Emergency Services as appropriate.
4
Our care alarm service for the elderly has received a 5-star rating!
We know that falls and other accidents cannot be predicted, but Helpline offer a level of care that allows you peace of mind, knowing that our service is fully operational for the protection of your loved one 24 hours a day, 7 days a week, every day of the year.
Alarms & Pricing*It is hugely important to us that hearing, sight or speech impairment is not an impediment when it comes to using our service.
Testimonials
I would like to say how very much more secure I feel knowing that there is someone at Helpline to whom I can speak if needed. I also know my family, who are scattered around the UK, have peace of mind knowing I have this service. I think it is also helpful to friends and neighbours.
My wife and I cannot praise Helpline enough. The service provide is first class. When my wife was taken ill and we called them as instructed, their response was immediate and an ambulance arrived in a few minutes. We would recommend Helpline to anyone.
We aim to go the extra mile and remove any barriers to care.
To speak to an advisor call: 03458 247999
