Personal alarms for the elderly. 5-star service and peace of mind for everyone.

Alarms & Pricing
Steps Icon

View our services that are suitable to you

Steps Icon

Arrange a suitable time with us to visit you at your home

Steps Icon

We will provide a simple to use and discreet system

Steps Icon

We offer 24/7 ongoing care for peace of mind

Learn more about the process

To speak to an advisor call: 03458 247999

Greater Peace Of Mind

I recommend it to anybody. It’s brilliant, it’s saved my life 3 times. If it wasn’t for that button, I don’t think I would be here.
Mrs M Bristol
I am so pleased to know my husband has the helpline as I can relax I go out for a while.
Mrs B Bournemouth
When I succumbed to very bad and frightening nose bleeds, I pressed my button and in a very short space of time the paramedics and ambulance were...
Mrs W Exeter
All the support team are so helpful, it means a lot to this ‘golden oldie’
Mrs C Portishead
The Five Star Helpline family has certainly lived up to their name for me. There have been several times I’ve had to press my button for help, and it...
Mrs H Bath
I would like to say how very much more secure I feel knowing that there is someone at Helpline to whom I can speak if needed. I also know my family,...
Mr B Rochester
My wife and I cannot praise Helpline enough. The service provide is first class. When my wife was taken ill and we called them as instructed, their...
Mr W Birmingham
I cannot thank you enough for the prompt action taken when I had a medical emergency. Your operator kept me calm as we waited for the ambulance to...
Mr H Birmingham
 I thought of my button and put my hand down my neck and it was there. The thought that it might help me was my only hope. I pressed the button and...
Mrs C Gloucester
A few lines to say how satisfied I am with your service. I was taken ill …I couldn’t reach my telephone, but having your pendant I was just a button...
Mr RB Honiton
…..That the member of your staff came to sort out the matter on a Saturday afternoon was a very pleasant surprise in this day and age! She swiftly...
Mrs JS Bristol
I am writing to say a big thank you for your very quick response when I pressed my red button. I was taken very poorly and taken into intensive care,...
Mrs DP Bournemouth
When I was introduced to Helpline I had no qualms about becoming a contributor. I registered – had all the encouragement and details, kept in touch...
Mr & Mrs P Luton
……Suddenly I remembered my Helpline button which I wear around my neck day and night, and pressed it. Immediately the reassurance of a friendly voice...
Mrs JH Bere Ferrers
To all of you like me, getting on a bit, (I’ll be 88 in December) it’s good to know you have help when needed. I heard about Helpline & got in...
Mr HS Brighton
I felt I had to write to you regarding Helpline and what it means to me. I feel so secure and safe having the button to press at any time day or night
Mrs MF Godalming

The safety concerns of you and your loved one are our number one priority


If you’re worried that your parent or relative could have an accident or fall ill at home with no one there to know, then you are not alone. Today in the UK, one in two people over the age of 75 will suffer a fall each year. This means that, sadly, the chances of this happening to a disabled or elderly loved one living on their own are extremely high.

Personal alarms for the elderly should be simple to operate & easy to afford.


It's massively important that in an emergency the alarm system is easy to use and accessible. Luckily our products are chosen for those qualities, among others, with large size buttons, long-lasting battery life and convenient ways of being worn or carried they will be available to use to get help, quite literally, at the touch of a button. Our 5-star rating includes our customer service and the hugely important response unit, with extremely fast response times when those extra few seconds can be vital.

24/7 support for your family


I cannot thank you enough for the prompt action taken when I had a medical emergency. Your operator kept me calm as we waited for the ambulance to arrive. “Help at the press of a button” Never a truer word, it takes a lot of worry out of living alone to know help is at hand 24/7. I would recommend it to anyone.

Mr H, Birmingham

 I thought of my button and put my hand down my neck and it was there. The thought that it might help me was my only hope. I pressed the button and immediately the voice came and told me not to worry – it was one of the best moments of my life! .... I never ever move without my button, it is just so important and a real life saver.

Mrs C, Gloucester

Mrs A was making a cup of tea for her lunch, and had slipped on her floor, and knocked her kettle, upon grabbing the side, Mrs A burned her hand and forearm. With urgency, she pressed her red button, and upon communication with our response centre, she had an ambulance with her within 15 minutes, bandaging her arm up, and making sure she was okay to be left alone. 

Mrs A was so happy with the response time, she felt it was important to ring us, to let us know; so she could share her experience with others.

Mrs A, Kettering

I lost my balance in my home and fell down. I pressed my alarm and got through to the services, they immediately sent an ambulance and let my neighbours know what was going on. I found the experience very good and quick

At Helpline, we provide more than just personal alarms for the elderly.

Our 5-star service means that the concerns of you and your loved ones are our number one priority.

We are proud of our reputation for outstanding customer service, response and care. It is our mission to take the time building long-lasting relationships and go the extra mile in order to provide the utmost level of care, comfort and reassurance for you and your family. We aim to ensure our life-saving service is as easy to use as possible to help support independence and wellness for the retired. You simply wear a small panic alarm button which you press to get help. No other action is required. No need to remember any numbers. Simple. We provide local service 7 days a week, with members of our professional, caring and courteous regional customer support team, offering support installation and ongoing maintenance for the personal alarms elderly people and their families rely on.

We can often offer in-home visits within 24 hours.

As part of the helpline family, you can rest easy knowing that help is on hand 24 hours, seven days a week. Help! At the press of a button.


Keeping a Healthy Mind featured image


Keeping a Healthy Mind

We have now been given the option to exercise as much as we want, which helps us to keep our physical health in check, but what about our mental...

Read More
Choosing the Right Personal Fall Alarm – The Wiring behind the Wording featured image


Choosing the Right Personal Fall Alarm – The Wiring behind the Wording

So, you’re looking for a Pendant Alarm System as you have a Family member or Friend who you believe would benefit from having such a device? My...

Read More
Goodness in your Garden featured image


Goodness in your Garden

In these troubling times it can be stressful to queue for hours at the pharmacy to get your painkillers and medicines, especially if it turns out...

Read More