Unfortunately, you can never predict when an incident may occur, but that’s where we step in. Helpline is here for those people who may be vulnerable or at risk in their own home. We understand that, today, many families find themselves spread across the country, meaning that you are likely to end up living many miles away from a parent or elderly relative. It can be hugely worrying knowing how long it could take to get to them if they were in need, and even more concerning that they may not be able to reach the phone for help in the first place. That’s why we’re here, caring for people across the whole of the UK, with our care line available to anybody, anywhere.