07/10/2019
Helpline Sign Armed Forces Covenent Pledging Continued Support
To show exactly how seriously Helpline take their commitment to the armed forces, we've proudly signed the Armed Forces Covenant. Here's the official...
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View our services that are suitable to you
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Arrange a suitable time with us to visit you at your home
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We will provide a simple to use and discreet system
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We offer 24/7 ongoing care for peace of mind
To speak to an advisor call: 03458 247999
The safety concerns of you and your loved one are our number one priority
If you’re worried that your parent or relative could have an accident or fall ill at home with no one there to know, then you are not alone. Today in the UK, one in two people over the age of 75 will suffer a fall each year. This means that, sadly, the chances of this happening to a disabled or elderly loved one living on their own are extremely high.
Personal alarms for the elderly should be simple to operate & easy to afford.
It's massively important that in an emergency the alarm system is easy to use and accessible. Luckily our products are chosen for those qualities, among others, with large size buttons, long-lasting battery life and convenient ways of being worn or carried they will be available to use to get help, quite literally, at the touch of a button. Our 5-star rating includes our customer service and the hugely important response unit, with extremely fast response times when those extra few seconds can be vital.
24/7 support for your familyTestimonials
I cannot thank you enough for the prompt action taken when I had a medical emergency. Your operator kept me calm as we waited for the ambulance to arrive. “Help at the press of a button” Never a truer word, it takes a lot of worry out of living alone to know help is at hand 24/7. I would recommend it to anyone.
I thought of my button and put my hand down my neck and it was there. The thought that it might help me was my only hope. I pressed the button and immediately the voice came and told me not to worry – it was one of the best moments of my life! .... I never ever move without my button, it is just so important and a real life saver.
Mrs A was making a cup of tea for her lunch, and had slipped on her floor, and knocked her kettle, upon grabbing the side, Mrs A burned her hand and forearm. With urgency, she pressed her red button, and upon communication with our response centre, she had an ambulance with her within 15 minutes, bandaging her arm up, and making sure she was okay to be left alone.
Mrs A was so happy with the response time, she felt it was important to ring us, to let us know; so she could share her experience with others.
I lost my balance in my home and fell down. I pressed my alarm and got through to the services, they immediately sent an ambulance and let my neighbours know what was going on. I found the experience very good and quick
At Helpline, we provide more than just personal alarms for the elderly.
Our 5-star service means that the concerns of you and your loved ones are our number one priority.
We are proud of our reputation for outstanding customer service, response and care. It is our mission to take the time building long-lasting relationships and go the extra mile in order to provide the utmost level of care, comfort and reassurance for you and your family. We aim to ensure our life-saving service is as easy to use as possible to help support independence and wellness for the retired. You simply wear a small panic alarm button which you press to get help. No other action is required. No need to remember any numbers. Simple. We provide local service 7 days a week, with members of our professional, caring and courteous regional customer support team, offering support installation and ongoing maintenance for the personal alarms elderly people and their families rely on.
We can often offer in-home visits within 24 hours.
As part of the helpline family, you can rest easy knowing that help is on hand 24 hours, seven days a week. Help! At the press of a button.
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